1. Data Controller

The data controller responsible for your personal data is S.R.L. „Aimo Sport Line" (IDNO 1015608001808, VAT code 4000618), with its registered office at str. Mihai Eminescu 8, ap. 64, Căușeni, Republic of Moldova. You can reach us at oficiu@aimo.md or by phone at +373 76 008 200.

We process personal data in accordance with Law No. 133 of 08.07.2011 of the Republic of Moldova on the Protection of Personal Data and the regulations of the National Center for Personal Data Protection (CNPDCP). Where we serve customers in the European Union, we also apply the principles of the EU General Data Protection Regulation (GDPR).

2. What Data We Collect

• Identification and contact data: name, surname, email address, phone number.

• Delivery data: shipping address, locality, and any delivery notes or pickup-point selection.

• Order data: items purchased, order value, payment method, order and returns history.

• Payment data: processed by our authorized payment providers. We do not store your full card number or security code on our servers.

• Account data (if you register): login credentials and saved preferences.

• Technical data: IP address, device and browser type, pages visited — collected through cookies and similar technologies.

• Marketing data: your consent status for newsletters and promotional messages.

3. Purposes and Legal Basis for Processing

You may withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal.

4. Cookies and Tracking Technologies

We use cookies to make the Website work correctly, to remember your preferences, and — only with your consent — for analytics and marketing.

• Strictly necessary cookies — required for the cart, checkout, and security. Always active.

• Analytics cookies — help us understand how the Website is used (e.g. Google Analytics, Google Tag Manager, Microsoft Clarity). Loaded only after you accept analytics.

• Marketing cookies — used for advertising and retargeting (e.g. Meta Pixel, TikTok Pixel). Loaded only after you accept marketing.

You can accept, reject, or change your cookie choices at any time through the cookie banner or your browser settings. Blocking some cookies may affect how the Website works.

5. Sharing Your Data

We do not sell your personal data. We share it only with parties that help us run the store, and only to the extent necessary:

• Courier and delivery companies — to ship your order.

• Payment providers — to process payments securely.

• IT, hosting, and email service providers — to operate the Website and communicate with you.

• Analytics and advertising providers — where you have given consent.

• Public authorities — where required by law.

All processors are bound by contract to protect your data and to process it only on our instructions.

6. International Transfers

Some of our service providers (for example, analytics or hosting) may process data outside the Republic of Moldova. Where this occurs, we ensure an adequate level of protection through appropriate safeguards, in line with Law No. 133/2011 and the requirements of the CNPDCP.

7. How Long We Keep Your Data

• Order and invoicing data — for the period required by Moldovan accounting and tax law.

• Account data — while your account is active; deleted on request or after prolonged inactivity.

• Marketing data — until you withdraw consent or unsubscribe.

• Analytics data — for the retention period configured in the respective analytics tools.

8. Your Rights

Under Law No. 133/2011, you have the right to:

• access the personal data we hold about you;

• rectify inaccurate or incomplete data;

• delete your data ("right to be forgotten"), where legally permitted;

• object to or restrict processing;

• withdraw consent for marketing or analytics at any time;

• data portability, where applicable;

• lodge a complaint with the supervisory authority.

To exercise any of these rights, email oficiu@aimo.md. We will respond within the term provided by law. We may ask you to confirm your identity before acting on a request.

9. Data Security

We apply appropriate technical and organizational measures — including encrypted connections (HTTPS), access controls, and secure payment processing — to protect your data against unauthorized access, loss, or disclosure. No method of transmission over the internet is completely secure, but we work continuously to safeguard your information.

10. Children's Privacy

The Website is not directed at children under the age of majority. We do not knowingly collect data from minors without the consent of a parent or legal guardian.

11. Changes to This Policy

We may update this Policy from time to time. The current version is always available on this page. Material changes will be communicated through the Website.

12. Contact and Supervisory Authority

For any questions or requests regarding your personal data, contact us: S.R.L. „Aimo Sport Line" · oficiu@aimo.md · +373 76 008 200.

You also have the right to file a complaint with the supervisory authority: National Center for Personal Data Protection (CNPDCP), str. Serghei Lazo 48, Chișinău, Republic of Moldova — datepersonale.md.